Welcome to Barbou Clothing Shop. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our premium menswear collections. By accessing this website and making a purchase, you accept these terms in full.

1. General Information

Company: Barbou Clothing Shop

Address: 5 Regency St, Westminster, GB CH3C 7RN

Email: [email protected]

Website: barbouclothingus.com

2. Target Audience & Product Characteristics

Barbou Clothing Shop caters to discerning gentlemen who appreciate:

  • Premium quality menswear with a focus on sophisticated style
  • Collections ranging from smart separates to casual essentials
  • Inclusive sizing options including Big & Tall and Plus Size ranges
  • Seasonal collections with contemporary designs

Our products reflect a blend of classic tailoring and modern comfort, designed for the style-conscious man.

3. User Obligations

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Not use the website for any unlawful purpose or in any way that might harm the website or its users
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be of legal age to form a binding contract or have consent from a legal guardian

4. Product & Service Description

We take great care to accurately represent our products through:

  • Detailed descriptions and high-quality images
  • Clear size guides and fit information
  • Transparent pricing (including any applicable taxes)

Please note that slight variations in color may occur due to monitor settings, and the fit may vary slightly between styles.

5. Ordering & Payment

5.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive:

  • Order confirmation via email
  • Shipping notification with tracking information

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely, and we do not store your payment details.

5.3 Pricing & Currency

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at the time of order confirmation.

6. Shipping Policy

6.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

6.2 Delivery Areas

We ship worldwide except to parts of Asia and certain remote areas. Customers are responsible for any customs duties or import taxes.

6.3 Delivery Issues

If you experience delivery problems, please contact us within 30 days of the estimated delivery date. We will assist in resolving the issue but cannot be held responsible for delays caused by third-party carriers or customs.

7. Returns & Exchanges

7.1 Return Policy

We accept returns of unworn, unwashed merchandise with original tags attached within 15 days of delivery. The following items cannot be returned:

  • Sunglasses (for hygiene reasons)
  • Nightwear & Loungewear (if hygiene seal is broken)
  • Final Sale items marked “Not To Be Missed” or “At Least 20% off Selected Big Brands”

7.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with “Return Request: [Order Number]” in the subject
  2. Await our RMA number and instructions (within 48 hours)
  3. Ship items securely in original packaging with tags attached to our Westminster address

Return shipping costs are the customer’s responsibility unless the return is due to our error.

7.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the returned items:

  • Original shipping fees are non-refundable unless the return is due to our error
  • Sale items are refunded at the purchase price
  • Credit card refunds may take 7-10 business days to appear

8. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Product designs

is the property of Barbou Clothing Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.

9. Liability Limitations

Barbou Clothing Shop shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or alterations
  • Events beyond our reasonable control (force majeure)
  • Third-party actions (carriers, payment processors)

Our total liability for any claim related to your order shall not exceed the order value.

10. Privacy & Data Protection

We handle your personal information in accordance with our Privacy Policy and GDPR requirements. We use your data only for order processing and service improvement, never sharing it with third parties for marketing purposes without consent.

11. Governing Law

These Terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions regarding these Terms, please contact:

Barbou Clothing Shop
5 Regency St, Westminster, GB CH3C 7RN
Email: [email protected]

Thank you for choosing Barbou Clothing Shop. We value your trust and are committed to providing premium products and exceptional service that meets your exacting standards.